1. Order Processing
• All confirmed orders are processed within 24 hours of payment.
• Orders placed on weekends or public holidays are processed on the next working day.
• Once processed, your parcel will be packed and handed over to our courier partners for dispatch.
2. Delivery Time
• Estimated delivery time is 5 to 7 business days, depending on your location and the courier service’s network.
• Deliveries to remote or rural areas may take slightly longer.
• We always aim to ensure your package reaches you as early as possible.
3. Tracking Information
• A tracking ID and courier details will be shared with you via email or WhatsApp once your order is dispatched.
• Please allow up to 24 hours for tracking updates to reflect on the courier’s website.
4. Shipping Partners
• We work with trusted courier companies to ensure reliable and timely delivery.
• Delivery times are subject to courier operations, weather, and other factors beyond our control.
• In case of delays, we will assist you in following up with the courier for updates.
5. Address Accuracy
• Please double-check your shipping address, pincode, contact number and make sure you are providing detail address before placing your order
to experience before placing your order.
• QalbiqueCo will not be responsible for delays or non-delivery due to incorrect or incomplete information provided at checkout.
6. Delays or Non-Delivery
• While we make every effort to deliver within the stated time frame, delays may occasionally occur due to courier or logistical issues.
• If your order has not been delivered within the expected period, please contact us at mail@qalbique.com..
• Our team will investigate the issue and assist you in resolving it as quickly as possible.